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Coaching from a Distance: Developing Your Team When You Can’t Be Face to Face

Learn, practice and use the right tools and techniques to coach your remote team.

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The Key Issues

The countless ways in which professionals now communicate means business can be conducted almost anywhere. This has introduced the element of distance (both real and virtual) between coach and subject. Coaching skills that once worked so effectively face-to-face won’t get the job done today. For a remote or virtual environment, coaches must develop an entirely new battery of skills—from innovative ways of listening to new measures of coaching success.

Remote coaching skills

Active listening skills

Using probing questions

Key Competences​

Adapting your coaching style

Emotional intelligence

Managing a
virtual team

The Right Programme for You

You are a manager, team leader, senior manager or project manager. Your team is international and geographically dispersed. You want to learn how to coach them effectively from a distance.
 
  • Business Professionals
  • New Managers
  • Managers
  • Senior Managers

Highlights

Assess your own strengths and weaknesses as a virtual coach.

Use the DISC® Profile to plan developmental coaching.

Implement the virtual coaching model to plan a virtual coaching session that really works.

Learn, Practice and Use

  • Diagnose the specific kind of coaching that the business situation requires
  • Provide coaching that supports development, career planning & performance management
  • Develop critical listening skills to “hear between the lines
  • Make the right connections to foster cohesion and teamwork
  • Compensate for lack of “face time” and visual cues
  • Learn how positive psychology and emotional intelligence impact virtual employees
  • Get ready to assess your own strengths and weaknesses as a remote coach
  • Adapt your coaching style to different business situations
  • Implement the Virtual Coaching Model with your team
  • Gather data to support your coaching initiatives
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty

Programme Details

Coaching from a Distance: Developing Your Team When You Can’t Be Face to Face (Live Online) is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.
 

Six Programme Modules

  • Assess your strengths and weaknesses as a virtual coach
  • Explain the virtual coaching model
  • Describe an effective blend of focus on coaching tasks, emotional intelligence, and coaching skills
  • Demonstrate the ability to utilize the DISC®profile to plan developmental coaching sessions
  • Demonstrate flexibility in adapting to different styles
  • Develop the ability to pay attention to strengths and provide strengths feedback
  • Demonstrate the ability to use the DISC® model to determine the priorities of direct reports and others
  • Demonstrate flexibility in adapting to different styles
  • Summarize the virtual coaching model skills and behaviors
  • Describe ways to gather data for virtual coaching
  • Create individualized “dashboards” to track the data
  • Use the positive/negative (P/N) ratio as a source of data
  • Use probing questions
  • Identify EI behaviors that require coaching
 
  • Use the virtual coaching model to plan a virtual coaching session
  • Assess your virtual coaching strengths through feedback
  • Identify ways to gather data for individuals on your team
  • Use a planning template to plan the session
  • Define virtual team stages/life cycles and coaching needs
  • Define characteristics of effective virtual teams
  • Describe ways to build trust at each stage of virtual team development
  • Understand team emotional and social intelligence and the implications for team coaching
  • Apply team coaching principles to real situations/challenges
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Faculty

Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Bettina
Hausmann

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Testimonials

Testimonials

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