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  • OPEN TRAINING PROGRAMMES
    • MCE's 3 Leadership Areas

      Skills to manage yourself & your work

      (Leading Self)

      • Communication & Presentation
        Communication & Presentation
      • Influencing & Negotiation
        Influencing & Negotiation
      • Conflict Management
        Conflict Management
      • Time & Stress Management
        Time & Stress Management
      • Analytics & Strategic Thinking
        Analytics & Strategic Thinking
      • Executive Assistants
        Executive Assistants

      Skills to lead & motivate others

      (Leading Others)

      • Leadership in Uncertain Times
        Leadership in Uncertain Times
      • Managing People & Teams
        Managing People & Teams
      • Women's Leadership Centre
        Women's Leadership Centre
      • Managing Change
        Managing Change
      • Diversity, Equity and Inclusion
        Diversity, Equity and Inclusion

      Skills to drive organisational success

      (Leading Business)

      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Business Strategy & Planning
        Business Strategy & Planning
      • Project Management
        Project Management
      • Finance & Controlling
        Finance & Controlling
      • Innovation & Agility
        Innovation & Agility
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • Sales & Marketing
        Sales & Marketing
      • HR & Talent Management
        HR & Talent Management

      MCE's Mini MBA's cover all 3 Leadership areas 

      • LEARN MORE & REGISTER
        LEARN MORE & REGISTER

      Industry focused
      Mini MBAs

      • Pharmaceutical
      • Energy
      • Chemicals
      • Mining
      • Retail Banking
      • Medical Devices

      Available in Various Cities Throughout EMEA

      • Brussels
        Brussels
      • Amsterdam
        Amsterdam
      • London
        London
      • Barcelona
        Barcelona
      • Prague
        Prague
      • Vienna
        Vienna
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Doha
        Doha
      • Riyadh
        Riyadh
      • Istanbul
        Istanbul
      SEE ALL
      • Aberdeen
        Aberdeen
      • Abu Dhabi
        Abu Dhabi
      • Amsterdam
        Amsterdam
      • Athens
        Athens
      • Barcelona
        Barcelona
      • Basel
        Basel
      • Berlin
        Berlin
      • Brussels
        Brussels
      • Doha
        Doha
      • Dubai
        Dubai
      • Dublin
        Dublin
      • Dusseldorf
        Dusseldorf
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Istanbul
        Istanbul
      • London
        London
      • Madrid
        Madrid
      • Milan
        Milan
      • Munich
        Munich
      • Paris
        Paris
      • Prague
        Prague
      • Riyadh
        Riyadh
      • Thessaloniki
        Thessaloniki
      • Vienna
        Vienna
      • Zurich
        Zurich

      Available as Public Programmes or Self-Paced OnDemand Courses

      MCE’s Live Online Programmes | Management Centre Europe (MCE)
      • Live Online Live, interactive sessions for busy international schedules.
        Live Online
      • OnDemand Library Self-paced e-learning courses
        OnDemand Library

      Discover MCE Programmes For Your Industry

      Mini MBA for the Pharmaceutical and Biotech Industries | MCE training Programme
      • Pharmaceutical
        Pharmaceutical
      Mini MBA for the Medical Devices Industry | Management Centre Europe (MCE)
      • Medical Devices
        Medical Devices
      • Energy
        Energy
      Mini MBA for the Chemical Industry | Management Centre Europe (MCE)
      • Chemicals
        Chemicals
      • Materials & Mining
        Materials & Mining
      • Government & International Organizations
        Government & International Organizations
      • Banking
        Banking

      Find the Right Learning Solutions For Your Current Or Future Role

      • New Managers
        New Managers
      • Managers
        Managers
      • Senior Managers
        Senior Managers
      • Business Professionals
        Business Professionals
      • Executive Assistants
        Executive Assistants

      More Options

      • OnDemand Courses
        OnDemand Courses
      • MCE Weeks
        MCE Weeks
      • MCE Essentials
        MCE Essentials
      • Virtual Reality Modules
        Virtual Reality Modules
      • Women's Leadership Centre
        Women's Leadership Centre
      • What Leadership is For
        Book Promo
        What Leadership is For

      Search your programme by

      Skills

      Leading Self

      • Communication & Presentation
        Communication & Presentation
      • Influencing & Negotiation
        Influencing & Negotiation
      • Conflict Management
        Conflict Management
      • Time & Stress Management
        Time & Stress Management
      • Analytics & Strategic Thinking
        Analytics & Strategic Thinking
      • Executive Assistants
        Executive Assistants

      Leading Others

      • Leadership in Uncertain Times
        Leadership in Uncertain Times
      • Managing People & Teams
        Managing People & Teams
      • Women's Leadership Centre
        Women's Leadership Centre
      • Managing Change
        Managing Change
      • Diversity, Equity and Inclusion
        Diversity, Equity and Inclusion

      Leading Business

      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Business Strategy & Planning
        Business Strategy & Planning
      • Project Management
        Project Management
      • Finance & Controlling
        Finance & Controlling
      • Innovation & Agility
        Innovation & Agility
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • Sales & Marketing
        Sales & Marketing
      • HR & Talent Management
        HR & Talent Management
      Locations
      • Live Online
        Live Online
      • Aberdeen
        Aberdeen
      • Abu Dhabi
        Abu Dhabi
      • Amsterdam
        Amsterdam
      • Athens
        Athens
      • Barcelona
        Barcelona
      • Basel
        Basel
      • Munich
        Munich
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
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        Istanbul
      • London
        London
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        Madrid
      • Milan
        Milan
      • Berlin
        Berlin
      • Brussels
        Brussels
      • Doha
        Doha
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        Dubai
      • Dublin
        Dublin
      • Dusseldorf
        Dusseldorf
      • Paris
        Paris
      • Prague
        Prague
      • Riyadh
        Riyadh
      • Thessaloniki
        Thessaloniki
      • Vienna
        Vienna
      • Zurich
        Zurich
      Seniorities
      • Senior Managers
        Senior Managers
      • Managers
        Managers
      • New Managers
        New Managers
      • Business Professionals
        Business Professionals
      • Executive Assistants
        Executive Assistants
      Industries
      • Pharmaceutical
        Pharmaceutical
      • Medical Devices
        Medical Devices
      • Energy
        Energy
      • Chemical
        Chemical
      • Materials & Mining
        Materials & Mining
      • Government & International Organizations
        Government & International Organizations
      • Banking
        Banking
      PROGRAMME FINDER

      Other Options

      • OnDemand Courses
        OnDemand Courses
      • MCE Weeks
        MCE Weeks
      • MCE Essentials
        MCE Essentials
      • Virtual Reality Modules
        Virtual Reality Modules
      • Women's Leadership Centre
        Women's Leadership Centre
      • What Leadership is For
        Book Promo
        What Leadership is For
  • MINI MBA’S
    • BESTSELLER

      MCE Mini MBA

      Moving from Technical Expert to International Business Manager.

      Learning Options

      • 5 days in person
      • 12 online sessions
      LEARN MORE & REGISTER

      Mini MBA's tailored to your Industry

      Mini MBA for the Pharmaceutical and Biotech Industries | MCE training Programme
      • Pharmaceutical
        Pharmaceutical
      featured_energy industry
      • Energy
        Energy
      Mini MBA for the Chemical Industry | Management Centre Europe (MCE)
      • Chemicals
        Chemicals
      Mining Industry
      • Mining
        Mining
      featured_mmba in retail banking
      • Retail Banking
        Retail Banking
      Mini MBA for the Medical Devices Industry | Management Centre Europe (MCE)
      • Medical Devices
        Medical Devices

      MCE Mini MBA

      Develop your all-round managerial skills in only 5 days or 12 online sessions and boost your management career.

      • Learn more
        Learn more

      Mini MBA's tailored to your Industry

      • Pharmaceutical
        Pharmaceutical
      • Energy
        Energy
      • Chemical
        Chemical
      • Mining
        Mining
      • Retail Banking
        Retail Banking
      • Medical Devices
        Medical Devices
  • COMPANY & TEAM SOLUTIONS
    • Solutions for your Company & Teams

      • MCE's Customized Learning Solutions
        MCE's Customized Learning Solutions
      • The MCE Approach - Focusing on Your Goals & Needs
        The MCE Approach - Focusing on Your Goals & Needs
      • Client Stories
        Client Stories
      • MCE Services for Your Company
        MCE Services for Your Company

      Quicklinks

      • Licensing of Programmes
        Licensing of Programmes
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • All Access Passes
        All Access Passes

      Save up to 50% on your training budget

      One annual budget. Flexible use across programmes throughout the year

      LEARN MORE ABOUT MCE ALL ACCESS PASSES
  • INSIGHTS
    • Business Resources

      • Download MCE Training Guide
        Highlight
        Download MCE Training Guide
      • Essential Skills and Industries Insights
        Essential Skills and Industries Insights
      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Leadership
        Leadership
      • Life Sciences Industry
        Life Sciences Industry
      • Women's Leadership Centre
        Women's Leadership Centre
      • and more...
        and more...
      • Business Articles
        Business Articles
      • Research & Whitepapers
        Research & Whitepapers

      Get Our Latest Updates

      Subscribe to our email newsletters that highlight our latest research-based articles, products, programmes, and more to help you strengthen your leadership skills.

      Building Leadership Capability for an AI-Enabled Organisation

      Helping leaders and professionals use AI with confidence, judgment, and responsibility.

      EXPLORE OUR AI LEARNING PATHWAYS
  • OPEN TRAINING PROGRAMMES
    • MCE's 3 Leadership Areas

      Skills to manage yourself & your work

      (Leading Self)

      • Communication & Presentation
        Communication & Presentation
      • Influencing & Negotiation
        Influencing & Negotiation
      • Conflict Management
        Conflict Management
      • Time & Stress Management
        Time & Stress Management
      • Analytics & Strategic Thinking
        Analytics & Strategic Thinking
      • Executive Assistants
        Executive Assistants

      Skills to lead & motivate others

      (Leading Others)

      • Leadership in Uncertain Times
        Leadership in Uncertain Times
      • Managing People & Teams
        Managing People & Teams
      • Women's Leadership Centre
        Women's Leadership Centre
      • Managing Change
        Managing Change
      • Diversity, Equity and Inclusion
        Diversity, Equity and Inclusion

      Skills to drive organisational success

      (Leading Business)

      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Business Strategy & Planning
        Business Strategy & Planning
      • Project Management
        Project Management
      • Finance & Controlling
        Finance & Controlling
      • Innovation & Agility
        Innovation & Agility
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • Sales & Marketing
        Sales & Marketing
      • HR & Talent Management
        HR & Talent Management

      MCE's Mini MBA's cover all 3 Leadership areas 

      • LEARN MORE & REGISTER
        LEARN MORE & REGISTER

      Industry focused
      Mini MBAs

      • Pharmaceutical
      • Energy
      • Chemicals
      • Mining
      • Retail Banking
      • Medical Devices

      Available in Various Cities Throughout EMEA

      • Brussels
        Brussels
      • Amsterdam
        Amsterdam
      • London
        London
      • Barcelona
        Barcelona
      • Prague
        Prague
      • Vienna
        Vienna
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Doha
        Doha
      • Riyadh
        Riyadh
      • Istanbul
        Istanbul
      SEE ALL
      • Aberdeen
        Aberdeen
      • Abu Dhabi
        Abu Dhabi
      • Amsterdam
        Amsterdam
      • Athens
        Athens
      • Barcelona
        Barcelona
      • Basel
        Basel
      • Berlin
        Berlin
      • Brussels
        Brussels
      • Doha
        Doha
      • Dubai
        Dubai
      • Dublin
        Dublin
      • Dusseldorf
        Dusseldorf
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Istanbul
        Istanbul
      • London
        London
      • Madrid
        Madrid
      • Milan
        Milan
      • Munich
        Munich
      • Paris
        Paris
      • Prague
        Prague
      • Riyadh
        Riyadh
      • Thessaloniki
        Thessaloniki
      • Vienna
        Vienna
      • Zurich
        Zurich

      Available as Public Programmes or Self-Paced OnDemand Courses

      MCE’s Live Online Programmes | Management Centre Europe (MCE)
      • Live Online Live, interactive sessions for busy international schedules.
        Live Online
      • OnDemand Library Self-paced e-learning courses
        OnDemand Library

      Discover MCE Programmes For Your Industry

      Mini MBA for the Pharmaceutical and Biotech Industries | MCE training Programme
      • Pharmaceutical
        Pharmaceutical
      Mini MBA for the Medical Devices Industry | Management Centre Europe (MCE)
      • Medical Devices
        Medical Devices
      • Energy
        Energy
      Mini MBA for the Chemical Industry | Management Centre Europe (MCE)
      • Chemicals
        Chemicals
      • Materials & Mining
        Materials & Mining
      • Government & International Organizations
        Government & International Organizations
      • Banking
        Banking

      Find the Right Learning Solutions For Your Current Or Future Role

      • New Managers
        New Managers
      • Managers
        Managers
      • Senior Managers
        Senior Managers
      • Business Professionals
        Business Professionals
      • Executive Assistants
        Executive Assistants

      More Options

      • OnDemand Courses
        OnDemand Courses
      • MCE Weeks
        MCE Weeks
      • MCE Essentials
        MCE Essentials
      • Virtual Reality Modules
        Virtual Reality Modules
      • Women's Leadership Centre
        Women's Leadership Centre
      • What Leadership is For
        Book Promo
        What Leadership is For

      Search your programme by

      Skills

      Leading Self

      • Communication & Presentation
        Communication & Presentation
      • Influencing & Negotiation
        Influencing & Negotiation
      • Conflict Management
        Conflict Management
      • Time & Stress Management
        Time & Stress Management
      • Analytics & Strategic Thinking
        Analytics & Strategic Thinking
      • Executive Assistants
        Executive Assistants

      Leading Others

      • Leadership in Uncertain Times
        Leadership in Uncertain Times
      • Managing People & Teams
        Managing People & Teams
      • Women's Leadership Centre
        Women's Leadership Centre
      • Managing Change
        Managing Change
      • Diversity, Equity and Inclusion
        Diversity, Equity and Inclusion

      Leading Business

      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Business Strategy & Planning
        Business Strategy & Planning
      • Project Management
        Project Management
      • Finance & Controlling
        Finance & Controlling
      • Innovation & Agility
        Innovation & Agility
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • Sales & Marketing
        Sales & Marketing
      • HR & Talent Management
        HR & Talent Management
      Locations
      • Live Online
        Live Online
      • Aberdeen
        Aberdeen
      • Abu Dhabi
        Abu Dhabi
      • Amsterdam
        Amsterdam
      • Athens
        Athens
      • Barcelona
        Barcelona
      • Basel
        Basel
      • Munich
        Munich
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Istanbul
        Istanbul
      • London
        London
      • Madrid
        Madrid
      • Milan
        Milan
      • Berlin
        Berlin
      • Brussels
        Brussels
      • Doha
        Doha
      • Dubai
        Dubai
      • Dublin
        Dublin
      • Dusseldorf
        Dusseldorf
      • Paris
        Paris
      • Prague
        Prague
      • Riyadh
        Riyadh
      • Thessaloniki
        Thessaloniki
      • Vienna
        Vienna
      • Zurich
        Zurich
      Seniorities
      • Senior Managers
        Senior Managers
      • Managers
        Managers
      • New Managers
        New Managers
      • Business Professionals
        Business Professionals
      • Executive Assistants
        Executive Assistants
      Industries
      • Pharmaceutical
        Pharmaceutical
      • Medical Devices
        Medical Devices
      • Energy
        Energy
      • Chemical
        Chemical
      • Materials & Mining
        Materials & Mining
      • Government & International Organizations
        Government & International Organizations
      • Banking
        Banking
      PROGRAMME FINDER

      Other Options

      • OnDemand Courses
        OnDemand Courses
      • MCE Weeks
        MCE Weeks
      • MCE Essentials
        MCE Essentials
      • Virtual Reality Modules
        Virtual Reality Modules
      • Women's Leadership Centre
        Women's Leadership Centre
      • What Leadership is For
        Book Promo
        What Leadership is For
  • MINI MBA’S
    • BESTSELLER

      MCE Mini MBA

      Moving from Technical Expert to International Business Manager.

      Learning Options

      • 5 days in person
      • 12 online sessions
      LEARN MORE & REGISTER

      Mini MBA's tailored to your Industry

      Mini MBA for the Pharmaceutical and Biotech Industries | MCE training Programme
      • Pharmaceutical
        Pharmaceutical
      featured_energy industry
      • Energy
        Energy
      Mini MBA for the Chemical Industry | Management Centre Europe (MCE)
      • Chemicals
        Chemicals
      Mining Industry
      • Mining
        Mining
      featured_mmba in retail banking
      • Retail Banking
        Retail Banking
      Mini MBA for the Medical Devices Industry | Management Centre Europe (MCE)
      • Medical Devices
        Medical Devices

      MCE Mini MBA

      Develop your all-round managerial skills in only 5 days or 12 online sessions and boost your management career.

      • Learn more
        Learn more

      Mini MBA's tailored to your Industry

      • Pharmaceutical
        Pharmaceutical
      • Energy
        Energy
      • Chemical
        Chemical
      • Mining
        Mining
      • Retail Banking
        Retail Banking
      • Medical Devices
        Medical Devices
  • COMPANY & TEAM SOLUTIONS
    • Solutions for your Company & Teams

      • MCE's Customized Learning Solutions
        MCE's Customized Learning Solutions
      • The MCE Approach - Focusing on Your Goals & Needs
        The MCE Approach - Focusing on Your Goals & Needs
      • Client Stories
        Client Stories
      • MCE Services for Your Company
        MCE Services for Your Company

      Quicklinks

      • Licensing of Programmes
        Licensing of Programmes
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • All Access Passes
        All Access Passes

      Save up to 50% on your training budget

      One annual budget. Flexible use across programmes throughout the year

      LEARN MORE ABOUT MCE ALL ACCESS PASSES
  • INSIGHTS
    • Business Resources

      • Download MCE Training Guide
        Highlight
        Download MCE Training Guide
      • Essential Skills and Industries Insights
        Essential Skills and Industries Insights
      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Leadership
        Leadership
      • Life Sciences Industry
        Life Sciences Industry
      • Women's Leadership Centre
        Women's Leadership Centre
      • and more...
        and more...
      • Business Articles
        Business Articles
      • Research & Whitepapers
        Research & Whitepapers

      Get Our Latest Updates

      Subscribe to our email newsletters that highlight our latest research-based articles, products, programmes, and more to help you strengthen your leadership skills.

      Building Leadership Capability for an AI-Enabled Organisation

      Helping leaders and professionals use AI with confidence, judgment, and responsibility.

      EXPLORE OUR AI LEARNING PATHWAYS

BOOK A FREE CONSULTATION

CONTACT US

Find your programme
  • OPEN TRAINING PROGRAMMES
    • MCE's 3 Leadership Areas

      Skills to manage yourself & your work

      (Leading Self)

      • Communication & Presentation
        Communication & Presentation
      • Influencing & Negotiation
        Influencing & Negotiation
      • Conflict Management
        Conflict Management
      • Time & Stress Management
        Time & Stress Management
      • Analytics & Strategic Thinking
        Analytics & Strategic Thinking
      • Executive Assistants
        Executive Assistants

      Skills to lead & motivate others

      (Leading Others)

      • Leadership in Uncertain Times
        Leadership in Uncertain Times
      • Managing People & Teams
        Managing People & Teams
      • Women's Leadership Centre
        Women's Leadership Centre
      • Managing Change
        Managing Change
      • Diversity, Equity and Inclusion
        Diversity, Equity and Inclusion

      Skills to drive organisational success

      (Leading Business)

      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Business Strategy & Planning
        Business Strategy & Planning
      • Project Management
        Project Management
      • Finance & Controlling
        Finance & Controlling
      • Innovation & Agility
        Innovation & Agility
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • Sales & Marketing
        Sales & Marketing
      • HR & Talent Management
        HR & Talent Management

      MCE's Mini MBA's cover all 3 Leadership areas 

      • LEARN MORE & REGISTER
        LEARN MORE & REGISTER

      Industry focused
      Mini MBAs

      • Pharmaceutical
      • Energy
      • Chemicals
      • Mining
      • Retail Banking
      • Medical Devices

      Available in Various Cities Throughout EMEA

      • Brussels
        Brussels
      • Amsterdam
        Amsterdam
      • London
        London
      • Barcelona
        Barcelona
      • Prague
        Prague
      • Vienna
        Vienna
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Doha
        Doha
      • Riyadh
        Riyadh
      • Istanbul
        Istanbul
      SEE ALL
      • Aberdeen
        Aberdeen
      • Abu Dhabi
        Abu Dhabi
      • Amsterdam
        Amsterdam
      • Athens
        Athens
      • Barcelona
        Barcelona
      • Basel
        Basel
      • Berlin
        Berlin
      • Brussels
        Brussels
      • Doha
        Doha
      • Dubai
        Dubai
      • Dublin
        Dublin
      • Dusseldorf
        Dusseldorf
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Istanbul
        Istanbul
      • London
        London
      • Madrid
        Madrid
      • Milan
        Milan
      • Munich
        Munich
      • Paris
        Paris
      • Prague
        Prague
      • Riyadh
        Riyadh
      • Thessaloniki
        Thessaloniki
      • Vienna
        Vienna
      • Zurich
        Zurich

      Available as Public Programmes or Self-Paced OnDemand Courses

      MCE’s Live Online Programmes | Management Centre Europe (MCE)
      • Live Online Live, interactive sessions for busy international schedules.
        Live Online
      • OnDemand Library Self-paced e-learning courses
        OnDemand Library

      Discover MCE Programmes For Your Industry

      Mini MBA for the Pharmaceutical and Biotech Industries | MCE training Programme
      • Pharmaceutical
        Pharmaceutical
      Mini MBA for the Medical Devices Industry | Management Centre Europe (MCE)
      • Medical Devices
        Medical Devices
      • Energy
        Energy
      Mini MBA for the Chemical Industry | Management Centre Europe (MCE)
      • Chemicals
        Chemicals
      • Materials & Mining
        Materials & Mining
      • Government & International Organizations
        Government & International Organizations
      • Banking
        Banking

      Find the Right Learning Solutions For Your Current Or Future Role

      • New Managers
        New Managers
      • Managers
        Managers
      • Senior Managers
        Senior Managers
      • Business Professionals
        Business Professionals
      • Executive Assistants
        Executive Assistants

      More Options

      • OnDemand Courses
        OnDemand Courses
      • MCE Weeks
        MCE Weeks
      • MCE Essentials
        MCE Essentials
      • Virtual Reality Modules
        Virtual Reality Modules
      • Women's Leadership Centre
        Women's Leadership Centre
      • What Leadership is For
        Book Promo
        What Leadership is For

      Search your programme by

      Skills

      Leading Self

      • Communication & Presentation
        Communication & Presentation
      • Influencing & Negotiation
        Influencing & Negotiation
      • Conflict Management
        Conflict Management
      • Time & Stress Management
        Time & Stress Management
      • Analytics & Strategic Thinking
        Analytics & Strategic Thinking
      • Executive Assistants
        Executive Assistants

      Leading Others

      • Leadership in Uncertain Times
        Leadership in Uncertain Times
      • Managing People & Teams
        Managing People & Teams
      • Women's Leadership Centre
        Women's Leadership Centre
      • Managing Change
        Managing Change
      • Diversity, Equity and Inclusion
        Diversity, Equity and Inclusion

      Leading Business

      • Artificial Intelligence (AI)
        Artificial Intelligence (AI)
      • Business Strategy & Planning
        Business Strategy & Planning
      • Project Management
        Project Management
      • Finance & Controlling
        Finance & Controlling
      • Innovation & Agility
        Innovation & Agility
      • AMA-CPM® Certification
        AMA-CPM® Certification
      • Sales & Marketing
        Sales & Marketing
      • HR & Talent Management
        HR & Talent Management
      Locations
      • Live Online
        Live Online
      • Aberdeen
        Aberdeen
      • Abu Dhabi
        Abu Dhabi
      • Amsterdam
        Amsterdam
      • Athens
        Athens
      • Barcelona
        Barcelona
      • Basel
        Basel
      • Munich
        Munich
      • Frankfurt
        Frankfurt
      • Helsinki
        Helsinki
      • Istanbul
        Istanbul
      • London
        London
      • Madrid
        Madrid
      • Milan
        Milan
      • Berlin
        Berlin
      • Brussels
        Brussels
      • Doha
        Doha
      • Dubai
        Dubai
      • Dublin
        Dublin
      • Dusseldorf
        Dusseldorf
      • Paris
        Paris
      • Prague
        Prague
      • Riyadh
        Riyadh
      • Thessaloniki
        Thessaloniki
      • Vienna
        Vienna
      • Zurich
        Zurich
      Seniorities
      • Senior Managers
        Senior Managers
      • Managers
        Managers
      • New Managers
        New Managers
      • Business Professionals
        Business Professionals
      • Executive Assistants
        Executive Assistants
      Industries
      • Pharmaceutical
        Pharmaceutical
      • Medical Devices
        Medical Devices
      • Energy
        Energy
      • Chemical
        Chemical
      • Materials & Mining
        Materials & Mining
      • Government & International Organizations
        Government & International Organizations
      • Banking
        Banking
      PROGRAMME FINDER

      Other Options

      • OnDemand Courses
        OnDemand Courses
      • MCE Weeks
        MCE Weeks
      • MCE Essentials
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Navigating the Agentic AI Governance Challenge

This article was first published by AMA and, as part of the AMA Global Network, is republished by Management Centre Europe with permission.

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AI is no longer limited to generating insights or recommendations. 
In many organisations, systems are beginning to act – triggering decisions, coordinating actions, and operating with increasing autonomy. 

This change raises new governance questions that existing frameworks were not designed to handle.  

 

  • Who is responsible?  
  • How are decisions tracked?  
  • When should people step in? 

 

This article looks at the governance challenges of agentic AI and explains the key principles leaders need to manage risk, accountability, and control as AI systems take on more active roles in daily operations. 

Listen to this article:

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Navigating the Agentic AI Governance Challenge
  • Navigating the Agentic AI Governance Challenge

Agentic AI is now a focal point of enterprise innovation, but what constitutes the building blocks of an agentic AI system remains fluid. For example, some view a simple retrieval augmented generation (RAG) solution as a form of an agent, while others throw a few model context protocol (MCP) tools into the mix. Or at the other end of the spectrum, you have those who only consider fully autonomous solutions in either a supervised or swarm architecture as agentic.

No matter where management draws the definitional line, agentic systems demand governance. Without it, organizations risk deploying opaque, unmonitored AI agents whose impact—positive or negative—remains invisible. Governance isn’t optional. It’s the foundation for understanding what agents exist, what they’re doing, and whether they’re delivering strategic and economic value.

AN EARLY EXAMPLE OF AGENTIC AI FAILURE

The risks to business are tangible, regardless of which form of agentic AI is deployed. Stories of autonomous systems misfiring are no longer confined to research papers. They’re surfacing in production environments.

An example is McDonald’s early foray into agentic AI with its voice ordering system, which was developed in partnership with IBM. Designed to automate drive-thru ordering, the system frequently misinterpreted customer requests, compounded errors, and lacked the ability to self-correct even when directly asked to. Despite initial optimism, the pilot was quietly shut down in 2024 and the partnership dissolved. The reputational and operational costs were significant for both companies, underscoring a critical lesson: Even simple agentic systems require robust governance, real-time oversight, and clear escalation paths to avoid costly failures.

Real-world deployments of fully autonomous agentic systems remain limited, but early research offers valuable cautionary insights. In a recent collaboration between Microsoft and Arizona State University, researchers simulated a food ordering ecosystem where agents negotiated, fulfilled, and competed for customer orders (“Magentic Marketplace: An Open-Source Environment for Studying Agentic Markets,” October 2025). Magentic Marketplace is an open-source AI simulation environment for testing autonomous AI agents in realistic market scenarios. Initially, the system functioned as intended as agents communicated, coordinated, and executed tasks autonomously. But as the complexity of choices increased, the system began to unravel. Agents struggled with decision paralysis, requiring manual intervention to resolve basic tasks. More concerning, some agents learned to manipulate others by gaming the system to win orders despite offering suboptimal deals.

Over time, this simulation degraded into a state of collective indecision, where autonomy was undermined by the absence of centralized authority or shared governance. Although simulated, the experiment exposed critical risks: emergent misalignment, competitive sabotage, and coordination breakdowns, all of which could manifest in real-world deployments without robust oversight.

THE COMMON OBSTACLES AND SOLUTIONS

The risks and costs of agentic AI failure are real, and while headlines often spotlight the promise and spectacle of agentic AI, a quieter and more consequential reality is emerging. Running truly agentic systems can be costly, and many organizations lack the ability to understand where those costs are going. Most can trace expenses back to the foundational model, but few have clarity on the business value these agents deliver.

Without robust insight into which business use cases are active, what functions the agents are performing, and how those activities translate into ROI, companies risk hemorrhaging resources without meaningful return. The real financial hazard isn’t the dramatic failures you see in the headlines; it is the slow, silent drift of ungoverned deployments that consume budget while delivering uncertain value.

So what are the solutions? The answers lie at the heart of enterprise adoption challenges for agentic AI.

According to MIT Media Lab’s NANDA initiative, a staggering 95% of AI projects fail to reach production. The research identified four primary culprits:

  • Poor integration with existing workflows
  • Lack of measurable ROI
  • Misaligned use cases
  • Confusion between internal versus vendor driven solutions

 

These aren’t just technical hurdles, they’re governance failures. Proper governance frameworks can address each of these issues by anchoring AI initiatives in business value, aligning them with operational realities, and enforcing accountability across the lifecycle. Without governance, agentic AI is just a promising experiment. But with governance, it’s a strategic asset.

Based on my experience working with Fortune 500 companies on artificial general intelligence (AGI) governance for the past decade, here is a practical three-point plan for leaders and managers to use as a roadmap for navigating agentic AI governance. 

Have a clearly defined business use case. This is the foundation of any AI or machine learning (ML) governance strategy. Before selecting models, tools, or architectures, leaders must first articulate what their organization is trying to achieve. This upfront clarity enables early assessment of financial exposure, security implications, and operational risk long before technical components are deployed. 

The business case should be formally reviewed, with projected costs, benefits, and risks documented and matched with appropriate controls. Any AI governance strategy must provide this functionality. From there, organizations must establish a centralized inventory—a living system of record that tracks each technical component from inception through production and beyond. As the use of the AI solution matures, this inventory should be continuously enriched with metadata, performance metrics, and governance artifacts. Without this anchor, enterprises lose the ability to connect production outcomes back to original intent, making it impossible to measure ROI, enforce accountability, or course-correct effectively. 

Automate governance. For governance to be scalable across the enterprise, it must be automated, seamlessly extracting information from people, systems, and workflows without relying on manual intervention. This includes information from ITSM systems, usage metrics, monitoring utilities, and many other systems throughout the enterprise. Governance should not be a passive repository of documentation but rather must actively drive the process forward to completion. 

This is precisely where agentic solutions can play a transformative role. By embedding agents into the governance workflow, organizations can create intelligent systems that reason over previously captured data, guide stakeholders through required steps, and ensure that risks are proactively identified and mitigated with appropriate controls. In my experience, I’ve successfully deployed internal agents and MCP tools to orchestrate these tasks, dramatically reducing the operational burden while increasing consistency and coverage. When done right, governance becomes an accelerator rather than a bottleneck by enabling faster, safer deployment of AI solutions that align with business goals and regulatory expectations. 

Use end-to-end AI lifecycle management. The AI lifecycle begins at use case inception, with the submission of the idea for intake, and goes through production deployment to ongoing tracking, portfolio management, and ultimately retirement. 

Once the solution has been deployed, you must capture all relevant information. This includes performance factors of the agentic solution as well as the overall cost tied back to the original business use case, even if those agents or foundational models are shared between multiple solutions. Lifecycle management involves integrating both performance metrics and items such as tool and token usage and tying it back to your governance documentation in an automated and seamless fashion. 

Given the autonomous nature of agentic solutions, and the difficulties in knowing the exact execution path, it is critical that this information is not lost. A good governance solution can fundamentally integrate across existing IT systems and pull that information back to a use case/model centric view to provide the necessary information to build trust through accountability. This continues on all the way until eventual retirement through regular reviews and continued risk assessment. 

The promise of proper automated AI governance is to address the challenges from the MIT NANDA initiative paper mentioned earlier—siloed systems and processes, lack of measurable ROI, and fragmented approaches to handling internal versus third-party AI solutions. The very root of these failures starts with what was identified as “misaligned use cases” that don’t drive measurable business outcomes. In contrast, when you document the AI use cases—not just the underlying models or implementations—understand the risks to the business, and put mitigating controls in place to deal with those risks, you have started your AI journey on a strong foundation with clear direction. This alone will drastically increase your chances for success. 

By tying back all of your implementation models to the use case, you will be able to address those “lack of measurable ROI” concerns. You will see every foundational model, agent implementation, MCP tool, and other components in your inventory, and track their cost and usage as it pertains directly to that use case rather than generically across all usages. Any AI governance strategy that does not support tracking and managing use cases will be incomplete. Also, by having a clear inventory of vendor models and their approved usages and tracking the costs, you will go a long way toward making the build-versus-buy decisions suggested in the difficulty of “internal versus vendor driven solutions” identified by MIT NANDA as another failure item.

SIMPLIFY ADOPTION WITH MVG 

The hardest part of any journey is often the first step. That’s why my work on minimal viable governance (MVG) for enterprises—a risk-based framework for starting and scaling AI governance with the optimal level of controls for foundational governance that minimizes overhead, maximizes innovation, and scales with an organization’s AI maturity—focuses on the foundational elements organizations should prioritize when launching agentic AI initiatives. It begins with establishing visibility by using a dynamic inventory of AI components, use cases, and dependencies across the enterprise. From there, organizations should implement lightweight, automated controls that focus on high-risk data and sensitive systems. These early safeguards create a baseline of trust without stalling innovation. The third pillar is streamlined reporting that delivers clear, actionable metrics to stakeholders on usage, cost, risk, and performance. As governance efforts mature, the framework can evolve by layering in deeper controls, richer metadata, and more sophisticated analysis, helping to further enrich the information in the inventory. But it’s the initial structure that determines whether AI efforts scale with confidence or stall in complexity. 

AI GOVERNANCE IS AN INNOVATION ACCELERATOR

While governance is often perceived as a barrier to deploying agentic AI solutions, in reality it is a catalyst. The key to success lies in automation and alignment. Your governance framework should be purpose built to handle all AI—including ML, GenAI, agentic systems, and whatever comes next. It should be capable of handling agentic AI’s unique autonomy, complexity, and integration challenges, while streamlining deployment, reducing risk, and building trust from the ground up. With this approach, you will ensure that agentic solutions reach production faster, operate safely, and deliver measurable value to your enterprise.

WRITTEN BY

Jim Olsen is the CTO of ModelOp, the leading AI lifecycle management and governance platform.

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